Limited Warranty

Hassky Co., Ltd. warrants to the original purchaser that Hassky electric mobility products will be free from defects in materials and workmanship under normal consumer use during the applicable warranty period listed below.

This Limited Warranty applies only to manufacturing defects and does not cover normal wear and tear, misuse, accidents, unauthorized modifications, or damage caused by improper operation, storage, or maintenance.

Hassky's warranty obligations are limited exclusively to the repair or replacement of defective parts according to the terms outlined below.

Warranty Period

The warranty period begins on the original date of purchase by the first consumer purchaser. Proof of purchase, such as an order confirmation or sales receipt, is required for warranty service.

Warranty Coverage

During the applicable warranty period, Hassky will provide replacement parts or repair solutions for products that have verified manufacturing defects.

Warranty service may include:

• Replacement of defective components

• Technical support and troubleshooting assistance

• Repair guidance when applicable

Hassky reserves the right to determine whether a defective part should be repaired or replaced.

Warranty Exclusions

This Limited Warranty does not cover:

• Normal wear and tear from regular use

• Damage caused by accidents, collisions, improper operation, or misuse

• Damage caused by unauthorized repairs, modifications, or alterations

• Water damage, improper storage, or exposure to extreme conditions

• Damage caused by incorrect charging or use of non-approved accessories

• Consumable parts that naturally wear during use

• Labor costs for on-site repair or installation

• Shipping costs caused by unauthorized returns or improper handling

Limited to Original Consumer Purchaser

This warranty applies only to the original consumer purchaser and is not transferable to subsequent owners.

No person or company other than Hassky is authorized to modify or extend this Limited Warranty.

To request warranty service, please contact Hassky Customer Support:

Email: support@hasskyproducts.com

Please include your order number, proof of purchase, product information, and a description or photo/video evidence of the issue to help us provide faster assistance.